Customer Ratings & Reviews for All About Insurance

15 Reviews | Leave a Review

After getting to the point that I wanted to pull my hair out, I called AAI for help in understanding issues with my Nationwide Auto Insurance. Christy Jarrell answered my call and long story short: she thoroughly investigated and called me back with a detailed explanation followed up by a point-by-point list of "this is what happened' email. Thank you, Christy!

Barbara Sturino, Raleigh, NC

Nikki Smith, was so wonderful ???? Need more People like Nikki Smith Thanks again.

Bobby Wooten, Guess Road/Durham, NC

Worked with Iliana Ramirez on a contractor's insurance certificate. She is very responsive, professional. I highly recommended.

Jenny Nguyen, University Drive/ Durham, NC

What I like about working with All About Insurance is that I always feel like my needs are being truly listened to, and heard. My agent Mrs. Gonzales-Swinton always levels with me and lets me know that she understands where I coming from, and then works on my behalf to find the best options available. I always feel like I can trust that she is looking out for my interests, both in terms of coverage and affordability. This is why I have kept (and will keep) returning to her at All About Insurance for many years, as those needs grow. When she recently connected me with my first home insurance policy, she carefully and patiently walked me through the various policy options, explaining them to me in terms that I could understand, and custom tailoring it to me personal needs. In fact, leaving her office that day, it occurred to me that I never imagined that it could feel so good to pay for insurance. And that is because she had helped me to find the perfect policy to fit my individual needs- to cover and protect my new home and I for the future. It felt like I had just walked out of a tailors shop, wearing a custom tailored suit of armor or raincoat, or both! It was a new dimension of the new feeling of security that I am learning can come with home ownership. A 'roof' to cover the roof over my head!.. Somewhat to my surprise, it felt like money very well spent indeed.

Travis Cohn, Guess Road/Durham, NC

Very personable and professional. Makes things easier to understand. Makes sure service meet the needs of customer. Friendly and personable.

RayeAnn Sipes, Cary, NC

(Translated by Google) Excellent services for the people (Original) Excelente cervicios por las personas

Alberto Ramirez Sanchez, Cary, NC

Very professional friendly and uplifting Spirit lady thank you so much you are the best.

Gregory Johnson, Cary, NC

Good place with great staff

Mark Johnson, Burlington, NC

I recommend Angela Kelley for anyone who needs any type of insurance....she got me a better policy at half the cost plus got a better policy on the mobile home I just bought....when you go there ask for her...you will be pleased....

Robert McKinney, AAI Joel Davis/Graham, NC

Sal Galant at AAI4U is always available and very quick at responding to questions about coverage. He helped us work through the purchase of a new piece of property and had insurance in place at closing. We have our auto, homeowners and boat policies through this agency. Reliable, hard-working good people!

Stacey Yusko, Chapel Hill, NC

The representative took care of my issue efficiently and professionally

Brian Baskette, Chapel Hill, NC

Always willing to help me with any issues involving my insurance, in any way and in a timely fashion!!

Tracey W., Durham, NC

For me it was your patience and honesty.

Damon J., customer since 2020

Damon J., Durham, NC

Looked up other money saving options for me. Very attentive, and cared that I get the proper insurance I needed. Not just trying to sell me a policy I didn't need, or over pay for one. Was very personable as well. Overall taking the time to work out the best possible policy for me and my company. Good people. Highly recommend. Thank you so much!!!

Collins C., Durham, NC

Customer service is the best in the city. They know me by name, always friendly & helpful. They’ve gone out of the way to help me.

Paul R., Durham, NC

All About Insurance received a rating of 5.0 out of 5 based on 15 reviews on IWantInsurance.com.

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